Privacy Policy

Last updated: June 2026

Information we collect

When you create an account or start a free trial, we collect:

• Name and email address
• Device type (for setup purposes)
• Payment information (processed by our secure payment provider — we never store card details)

How we use your information

• To deliver your IPTV service credentials
• To process payments and refunds
• To provide customer support
• To send service-related communications (outages, updates)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data security

We use industry-standard encryption (TLS 1.3) for all data transmission. Payment processing is handled by a PCI DSS Level 1 certified provider. Your credentials are delivered via encrypted email.

Cookies

We use essential cookies only — session management and preferences. No advertising cookies. No third-party tracking scripts.

Data retention

Account data is retained for the duration of your subscription plus 30 days. After cancellation, your data is permanently deleted within 30 days. You can request immediate deletion by emailing help@catchontv1.email.

Your rights

You have the right to access, correct, or delete your personal data at any time. Email help@catchontv1.email with your request and we'll process it within 48 hours.

Contact

For privacy-related inquiries: help@catchontv1.email